Playing responsibly.
Gaming should remain entertainment. Tools, trained staff, and independent help are available at every stage.
On-premises support
Speak to any salon host or concierge about deposit limits, time-outs, or self-exclusion. Requests are handled confidentially and without judgement.
- —Session time reminders available on request
- —Deposit limits set for 24 hours, 7 days, or 30 days
- —Cooling-off periods from 24 hours to 6 weeks
- —Trained hosts observe and intervene when appropriate
Self-exclusion
Exclude yourself from Signature Casino Hotels for a minimum of six months. Contact reservations@signaturecasinohotels.com or visit reception with valid ID. Exclusion covers the hotel salon only — for national schemes visit GamStop.
External help
- BeGambleAware — Free confidential advice and live chat
- GamCare — Support, counselling, and online forum
- GamStop — Free self-exclusion from all UK online operators
- National Gambling Helpline: 0808 8020 133 (24 hours)
Important
Signature Casino Hotels does not offer online gambling. All gaming is in person at 22 Park Lane, London. You must be 18+ with valid photo ID. Never chase losses — set a budget before you play and stick to it.
Our concierge is available 24/7.
Confidential conversations about limits, exclusion, or concerns — no appointment needed.